Warranty, Recall and Insurance Services

RVs like this can be taken to Smoky Mountain Mobile RV Service. https://smrvservice.com

Required information for Dometic recalls: warranty service

As your planning for your next trip, you think about where you're going,  what you're going to see, how long you're going to be gone and what you're taking with you. Don't take for granted how you're going to get there!

Taking care of your RV is essential to taking care of your investment. Equally as important, is the ability to travel with confidence that you have done everything you can to keep your RV in the best condition possible. Besides routine maintenance, having service for any warranty or recall issues as soon as possible, will have you RV'ing for years to come!

Appliances like these can serviced by Smoky Mountain Mobile RV Service. https://smrvservice.com

Warranty Service

Whether on the road or in our service center, Smoky Mountain RV Service is your solution for expert warranty service. Our mobile RV service specializes in the areas of Elizabethton, Johnson City, Bristol, and more. We are certified in RV refrigerator reconditioning from the Ford RV Refrigeration Training Center in Benton, KY, and a proud member of the RV Refrigeration Network Association. We are also an authorized service center for Norcold and Dometic ​appliances and can perform all necessary warranty repairs.  

Smoky Mountain RV Service is certified to fulfill manufacturer recalls. https://smrvservice.com

Recall Service

The best laid plans of RV travel can still go awry. Even with the best maintenance and care of your RV, unexpected issues can still happen. Manufacturer recalls are intended to correct an issue that has been brought to their attention. Recalls can be prompted by the National Highway Traffic Safety Administration (NHTSA), or voluntarily by the manufacturer. Think of a recall as an extension of your warranty, and should be repaired by a certified technician. Smoky Mountain Mobile RV Service is certified to fulfill manufacturer recalls, either in our state-of-the-art facility or through our mobile service. 

Smoky Mountain Mobile RV Service is trained and certified to service ALL RV makes and models.

Insurance Claims

Having to make an insurance claim can be a very stressful process. Smoky Mountain Mobile RV Service is trained and certified to repair ALL RV makes and models, including travel trailers, fifth wheels, toy haulers, Class A, B, C, and pop-ups. Our 6000 square foot facility allows us to perform repair and damage estimates, and conduct insurance claim repairs - regardless of the weather.


All claim types and estimates are welcome!

Public Safety announcement

FIRE HAZARD! Dometic and Norcold RV Refrigerator Nationwide Recalls from 1987 to 2010

IN OUR SERVICE CENTER OR ON THE ROAD, SMOKY MOUNTAIN MOBILE RV SERVICE IS YOUR COMPLETE RV SOLUTION.

Smoky Mountain Mobile RV Service is an authorized  service center for manufacturer recalls, warranty service and insurance claims. We proudly serve Bristol, Johnson City, Elizabethton, Kingsport, Bluff City, Blountville, Smoky Mountains National Park and more! Contact us today for our mobile service or to bring your RV into our repair facility.

Required information for Dometic recalls:

Smoky Mountain Mobile RV Service is your area's authorized recall service center.

  • Name
  • Address
  • Phone
  • Refrigerator Model #
  • Serial #
  • RV Vin
  • Date of Manufacture

  


Required Information for Norcold:

Smoky Mountain Mobile RV Service is your area's authorized recall service center.

  •  Name
  • Address
  • Phone
  • Refrigerator Model #
  • Serial #
  • RV Vin
  • Date of Manufacture
  • Serial # from the cooling unit on the back of the refrigerator